Term and Conditions

Welcome to Elite Fashion Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website elitemenclothing.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use

1.1 Eligibility

To place orders through Elite Fashion Shop, you must be at least 18 years old and possess the legal authority to enter into binding contracts. By using our site, you warrant that you meet these requirements.

1.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your login credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized account use

2. Products and Services

2.1 Product Descriptions

We take pride in offering premium menswear, luxury home essentials, and curated children’s collections. While we strive for accuracy in product descriptions, colours may vary slightly due to monitor settings. All measurements are approximate.

2.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you and either cancel that portion of your order or offer a suitable alternative.

2.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Hot water bottles
• Bath towels
• Dressing gowns & bath robes with removed tags

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse any order for any reason, including suspected fraudulent activity or pricing errors.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due immediately upon order confirmation. For card payments, your account will be charged when the order is placed.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information via email once your order ships.

4.2 Shipping Options

We offer:

• Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
• Free Shipping: For orders over £50, delivered via EMS within 15-25 business days after dispatch

4.3 International Orders

We ship worldwide (excluding certain Asian and remote regions). Customers are responsible for any customs duties, taxes, or import fees. These charges are not included in the product price or shipping cost.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day return policy from the delivery date. To be eligible:

• Items must be unused, in original condition with all tags attached
• Items must be in original packaging
• Proof of purchase must be provided

5.2 Return Process

To initiate a return:

1. Email [email protected] with your request
2. Wait for our authorization and RMA number
3. Ship items to: Elite Fashion Shop Returns, 85 Centenary Way, Chelmsford, GB CM5N 1JZ

5.3 Refund Processing

Refunds are issued to the original payment method within 10 business days of receiving your return. Original shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on elitemenclothing.com, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

Elite Fashion Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use or inability to use our site
• Delays or failures in performance due to events beyond our reasonable control
• Any third-party actions related to product use

Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. General Provisions

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

9.2 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our site after changes constitutes acceptance of the new Terms.

9.3 Contact Information

For questions about these Terms, please contact us at:

Elite Fashion Shop
85 Centenary Way
Chelmsford, GB CM5N 1JZ
Email: [email protected]